Jan Darshan · Sushasan
Citizen Agenda
Open grievances
151
of 340 received
Past time limit
65
open beyond time limit
Resolved in time
88%
target 95%
Under appeal
22
citizen not satisfied
Hot-spots
Open grievances by issue
Open grievances by department
Appeals
| Ticket | Citizen's reason | Before | District | Filed | Decision |
|---|---|---|---|---|---|
| CG-26-100114 MGNREGA wages delayed |
I was told to apply again from the beginning. | Collector / Secretary | Mohla-Manpur-Ambagarh Chowki | 1 day, 3 hours ago | |
| CG-26-100131 Forest-rights claim pending |
I was told to apply again from the beginning. | Department head | Bastar | 1 day, 3 hours ago | |
| CG-26-100148 Frequent power cuts and low voltage |
The problem came back within a week. | CM Secretariat | Sarangarh-Bilaigarh | 1 day, 3 hours ago | |
| CG-26-100208 PM Awas second instalment pending |
I was told to apply again from the beginning. | Department head | Korba | 3 days, 3 hours ago | |
| CG-26-100289 Open drain overflowing on main road |
The amount credited is less than what is due. | CM Secretariat | Balrampur-Ramanujganj | 3 days, 3 hours ago | |
| CG-26-100273 Harassment near school gate |
I was told to apply again from the beginning. | Collector / Secretary | Surguja | 3 days, 3 hours ago | |
| CG-26-100294 Money lost in online fraud |
Closed without any action on the ground. | Collector / Secretary | Jashpur | 4 days, 3 hours ago | |
| CG-26-100204 Frequent power cuts and low voltage |
I was told to apply again from the beginning. | Collector / Secretary | Khairagarh-Chhuikhadan-Gandai | 4 days, 3 hours ago | |
| CG-26-100255 Mahtari Vandan instalment not received |
The amount credited is less than what is due. | Department head | Rajnandgaon | 4 days, 3 hours ago | |
| CG-26-100210 MGNREGA wages delayed |
Closed without any action on the ground. | Department head | Kabirdham | 4 days, 3 hours ago | |
| CG-26-100105 Open drain overflowing on main road |
Only partial relief was given. | Department head | Janjgir-Champa | 6 days, 3 hours ago | |
| CG-26-100119 Mahtari Vandan instalment not received |
The problem came back within a week. | CM Secretariat | Durg | 6 days, 3 hours ago |
Recent grievances
| Ticket | Subject | District | Department | Priority | Status | Channel |
|---|---|---|---|---|---|---|
| CG-26-100138 | Open drain overflowing on main road | Janjgir-Champa | Urban Administration & Development | Medium | In progress | Web |
| CG-26-100283 | Post-matric scholarship not credited | Sakti | Tribal, OBC & Minority Development | High | In progress | |
| CG-26-100195 | FIR not registered | Bastar | Home (Police) & Jail | Medium | In progress | Jan Darshan |
| CG-26-100282 | Money lost in online fraud | Janjgir-Champa | Home (Police) & Jail | High | New | Sushasan Tihar camp |
| CG-26-100146 | Paddy token not issued | Surajpur | Food, Civil Supplies & Consumer Protection | Low | In progress | |
| CG-26-100054 | Street lights not working | Balrampur-Ramanujganj | Urban Administration & Development | Medium | In progress | Mobile app |
| CG-26-100012 | Harassment near school gate | Bilaspur | Home (Police) & Jail | High | Assigned | Sushasan Tihar camp |
| CG-26-100111 | Old-age pension stopped | Sakti | Social Welfare | Low | In progress | CM Helpline |
| CG-26-100028 | Harassment near school gate | Sakti | Home (Police) & Jail | Low | New | |
| CG-26-100301 | Tap connection installed but no water | Raipur | Public Health Engineering | Medium | New | Jan Darshan |
| CG-26-100133 | Garbage not collected for a week | Bilaspur | Urban Administration & Development | Medium | In progress | |
| CG-26-100050 | Caste certificate delayed | Surguja | Revenue & Disaster Management | Critical | New | Web |
| CG-26-100183 | Ayushman claim rejected by hospital | Raigarh | Public Health & Family Welfare | High | Assigned | Web |
| CG-26-100257 | Caste certificate delayed | Balod | Revenue & Disaster Management | Medium | In progress |
File a grievance
How redressal works
- 1 · Field officeTicket assigned with a 3–21 day limit based on urgency.
- 2 · Department headFirst appeal if unresolved or unsatisfactory.
- 3 · Collector / SecretarySecond appeal with field verification.
- 4 · CM SecretariatFinal appeal, reviewed for the Chief Minister.
Simulated demo data — district figures are modelled for demonstration; election results, portfolios, schemes and budget size are from public sources. Admin